Squirrel-Off Customer Service

At SDI ("Squirrel Defense Initiative") your satisfaction is our highest priority. Our friendly, courteous customer service representatives are ready to answer any of your questions. If you have questions, comments or concerns regarding shipping, billing or the product itself, please send an email that includes your order number (or street address including zip code) to squirreloffsales@squirrel-off.com and one of our customer service representatives will get back to you with all the information you require. You can also call or fax us toll free at 1-888-456-8448  Attention: Squirrel-Off fulfillment.

You may also contact us by:

USPS Mail:
SDI, Inc.
307 South Swing Rd, Ste 12
Greensboro NC 27409

Privacy Policy

Personal Information

When you check out in our online store, we ask for some personal information such as your name, address, phone number, e-mail address, and credit card information. This information is required for us to process your payment and ship the order to you. We do provide your credit card information to the company who processes your payment. Other than for credit card processing, none of your personal information is at any time shared with or sold to any other parties.

Similarly, when you contact us online, we require certain personal information so that we may respond to your questions or mail you information you request.  This information is used solely for these purposes and is not shared with any other parties.

E-mail

We use e-mail to confirm orders, and to reply to customer questions. We will not share your e-mail address with any other parties. Given your permission, we may occasionally use e-mail to notify you of new products or special offers.

Security

All ordering pages employ 128-bit SSL encryption to prevent anyone from viewing your personal information as it is transmitted to and from the site. You will see a closed lock or a key at the bottom of your browser when SSL is being used.